Contact ESPN Customer Service
ESPN Phone Numbers and Emails
Toll-Free Number:
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(800) 919-3776New York Studio
General Info:
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(773) 707-8290Chicago
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(972) 419-2333Dallas
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(877) 710-3776Los Angeles Studio
ESPN Emails:
ESPN Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ESPN Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call ESPN is 8009193776. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 35% of customers reported contacting a real person successfully.
The average hold time is from 5 to 10 minutes. The longest wait times are on Saturday, while the shortest are on Wednesday. The average call time is 1 minute.
Be prepared for the call as ESPN may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ESPN Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call ESPN is 8009193776. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 35% of customers reported contacting a real person successfully.
The average hold time is from 5 to 10 minutes. The longest wait times are on Saturday, while the shortest are on Wednesday. The average call time is 1 minute.
Be prepared for the call as ESPN may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call ESPN mainly because of product/ service, activation/ cancellation and account.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact ESPN is 987fm.feedback@espn.com. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
ESPN Website:
ESPN Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
New York
125 West End Avenue
6th Floor
New York, NY 10023
Los Angeles
800 W. Olympic Blvd., Suite 200
Los Angeles, CA 90015
Chicago
100 39th Street
Downers Grove, IL 60515
Dallas
12222 Merit Drive
Suite 1300
Dallas,TX 75251
Fax:
How Good is ESPN's Customer Service?
Summary of ESPN Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ESPN?
Product/ Service Question:
- “Boston/NY game is in and out of focus a lot”
- “Can’t hear the commentators for the bb game tonight”
- “Warrior game announcer biased”
Activation/ Cancellation Question:
- “Activated my account”
- “Cancel ESPN +”
- “Can't activate device”
Account Question:
- “My account”
- “Because I can’t get logged in to your *** network to watch college softball. Keep getting a message saying there is an error try again . I have paid for my yearly subscription. Somebody needs to get on the *** ball”
- “Subscription cancellation”
Request for Information Question:
- “Find out what services I have”
- “Customer support”
- “Information on subscribeing”
Payments and Charges Question:
- “Double charge”
- “A bill”
- “Billing”
Staff Question:
- “Can’t get service.”
- “Terrible service”
- “Know service”
Shipping and Delivery Question:
- “NUEVA TARJETA DE PAGO”
- “Can’t get the game”
- “Get the yahoo announcers off the Texas Georgia game!!!!”
Website/ Application Question:
- “La application no me deja entreat”
- “Espn+ app issue”
- “ESPN app I am paying for isn’t working”
Refund Question:
- “I need a refund on my subscription purchased on 04/20/2025. I am not able ro have access to the NBA playoff games or I could just dispute the charges with my financial institution.”
- “I buy ufc after fight was done. Refund”
- “Refund”
Return/ Replace Question:
- “Change credit card”
- “Change pay method”
- “Correction on Derrick white stats”
Cards Question:
- “Too see if i can use a cash app card”
- “Credit card number has been changed”
- “Need to update my credit card information”
Other Question:
- “Can’t set on”
- “Looking my chant”
- “Email address for Steven A Smith”
Compare ESPN Customer Service To
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